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AudioCodes Enhances One Voice Operations Center

October 10, 2017

AudioCodes has come out with a new version of its voice network management solution. Improvements with this release can help prevent network issues, reduce mean time to repair, and simplify maintenance.

Called One Voice Operations Center release 7.4, this offering manages voice network devices and elements. It also provides quality of experience monitoring and session routing.

This release provides a new graphical web-based interface through which system administrators can do things like add new devices to the VoIP network, initiate bulk software updates, and perform root cause analysis. Multi-tenancy is also a new feature with OVOC release 7.4. That means it is now suitable for use in managed VoIP network and service provider environments.

"Enterprise and service provider VoIP networks are growing in size and complexity, creating serious challenges for the IT staff tasked with maintaining reliable and high-quality voice services," said Nimrode Borovsky, vice president of marketing at AudioCodes. "OVOC's innovative, holistic approach to voice network management helps to streamline operations and reduce costs by simplifying everyday tasks and accelerating troubleshooting from detection to correction."

Called One Voice Operations Center release 7.4 was designed to work with cloud-based, hybrid, and on-premises deployments of Skype for Business.

Just last week AudioCodes announced that it has enhanced its One Voice for Microsoft 365 solution. That delivered new call recording, CloudBond 365 hybrid and Cloud Connector Edition solutions, IP phones, management capabilities, Microsoft Exchange Online Unified Messaging integration, and room solutions.

"Our journey with Microsoft has been very rewarding as illustrated by the adoption of AudioCodes technology in global enterprises and managed services offerings by some of the world's largest service providers and systems integrators," said Nimrode Borovsky, vice president of global marketing at AudioCodes. "We are aligning with Microsoft's vision of enhancing the communications experiences of businesses, whether large, medium, or small."

In addition to these solutions, AudioCode offers media gateways, media servers, multi-service business routers, professional services, residential gateways, session border controllers, and value-added applications.

Edited by Mandi Nowitz

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