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United Insurance Company Deploys 3CX Solution

July 13, 2017

United Insurance Company is among the latest organizations to deploy a unified communications solution from 3CX. This 3CX customer is one of the leading insurance companies in Jordan.

The 3CX customer, which was established in 1972, previously used an Asterisk-based phone system. But recently United Insurance decided to upgrade to a new solution to support its growth and provide it with access to new features.

“We chose 3CX as it is a fully capable and functional unified communications solution that will satisfy all our current and future communications needs,” said Ibrahim Al-Suht, IT manager for United Insurance. “In addition, when comparing 3CX to other UC solutions, it is extremely a cost-effective solution in terms of licensing and maintenance costs. They charge per simultaneous calls so you can grow in your license as your business expands.”

The 3CX solution is used by organizations around the world. Its client roster includes Boeing, City of Vienna, Harley Davidson, Hugo Boss, Intercontinental Hotel and Resorts, McDonalds, MIT, Wilson Sports, and many other organizations.

Frost & Sullivan last year gave 3CX an award for innovation and price/performance value of its software-based business phone system. The 3CX Phone System includes audio and video conferencing, call center, instant messaging, presence, voicemail and fax to email features. And its supports smartphone clients for Android, iOS, and Windows phones; softphones for Mac and Windows; and WebRTC Web conferencing.

Global Market Insights says the overall UC market is poised to reach $96 billion by 2023. And it notes the expected proliferation of hosted products in this category. Meanwhile, a 2015 BroadSoft survey indicates UC’s cloud market share will increase six fold by 2020, when it’s expected to reach 41 percent. The company adds that cloud-based UC is poised to grow by more than seven times in the mid-market arena. And more than 70 percent of respondents to a recent survey conducted by IntelliCom and TMC indicated they are now actively using public cloud-based UC services to some degree. Meanwhile, 26 percent said they are using them broadly across their organization. 


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