VoIP Solutions Week in Review: TieTechnology, Amazon, 3CX & More
Welcome back to the week in review, where we take a look at all the top stories making headlines in the VoIP space this week.
The week started off with some insight from TMC’s Steve Anderson into what makes certain VoIP providers so popular. TieTechnology, for instance, has become popular among florists because its offering is especially useful to small businesses. VoIP offers a variety of positive changes to companies of all sizes. Find out more HERE.
Meanwhile, Edgewater Networks announced this week that its VoIP software solution, Edgemarc Intelligent, has been officially certified for TWAMP interoperability with Panasonic DECT IP phones. As TMC’s Andrew Bindelglass points out, “This is an incredibly important development for the VoIP solutions provider, as Panasonic has been and continues to be a very well trusted brand that is already in use at many businesses around the world.” Everything you need to know is HERE.
Next up, the news broke that Amazon may be looking to break into the VoIP market soon. The company is already a major player in numerous other spaces, and now the discovery of a new Amazon patent indicates that it may be looking to add another market to its list. In the patent, Amazon noted the possibility of adding certain capabilities to Alexa that would allow it to act as a VoIP system. Of course, this is a logical next step for Alexa, but the introduction of Amazon into this market could be bad news for the competition. Find out more HERE.
Finally, the week rounded out with the news that Mypark has made a big step forward in VoIP access by getting rid of its analog private branch exchange (PBX) solution, and replacing it with an IP PBX from 3CX. Site manager Pierre-Henri Laureyssens commented on the benefits of this decision, saying, “The migration from our analog system to VoIP, apart from the savings realized in terms of investments and deployment costs, has greatly improved the customer’s experience in regards to our services. Communication with the users is now of exceptional audio quality despite the difficult acoustic conditions in our underground parkings.” Continue reading HERE.
That’s all for this week. Come back next week to read all the latest news in the VoIP space.