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SYSCOM Partners with 3CX to Provide Better VoIP Solutions

May 02, 2017

Distributors of information and communications technologies (ICT) operate in a highly dynamic digital ecosystem with rapidly evolving products and services. Whether it is hardware, software or infrastructure, a distributor in the ICT segment must have an inventory of solutions from globally recognized brands in order to attract and retain existing customers. For Mexico's SYSCOM, becoming the Latin American (LATAM) distributor for 3CX gives the company a proven IP PBX provider as it looks to deliver comprehensive VoIP solutions with a suite of enterprise-grade features for its customers.

With more than 38 years of distributing telecommunications and security solutions, SYSCOM has established centers located throughout Mexico and the United States. The addition of 3CX to its portfolio of service providers gives SYSCOM a 100 percent channel company and a developer of software-based and open standards IP PBX designed to replace proprietary PBXs with innovative VoIP solutions.

Gabriela Saborio, Sales Executive South & Central America, 3CX , said, “This new partnership is set to bolster our presence in the LATAM market and we look forward to seeing where this new collaboration will take us. The introductory webinar this April is just a taste of what’s to come.”

The 3CX technology lowers telco costs and boosts company productivity and mobility with a complete Unified Communications package out of the box integrated with WebRTC Web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones. The 3CX technology is used by more than 50,000 customers around the world, including some of the biggest global brands such as Boeing, McDonalds, Hugo Boss, Harley Davidson, Wilson Sporting Goods, Pepsi and many others.

For SYSCOM, being able to offer a solution used by large enterprises with a global presence means it has a proven technology in its portfolio it can start providing out of the box right away as it looks for new customers in the LATAM market.

David Espinoza, Engineering Manager, SYSCOM, said, “SYSCOM seeks to strengthen the companies of current and future 3CX Partners with fast, personal service, technical support, monthly webinars, hands-on certifications and online services with the fastest license deliveries. We all feel happy for counting on 3CX as our IP PBX solution and have the opportunity to add value to the channel.”

As part of this collaboration, SYSCOM, its partners and end users will have a platform with complete control of customer accounts through a dashboard offering resellers real-time billing and services. This includes the ability to view and manage the entire customer journey with sales of add-on services, hardware and integration, including on premises or hosted deployments of the best IP PBX solutions in the market place. The VoIP solutions also offer a large number of supported IP phones with the option of integrating mobile devices as alternatives to IP phones.

Edited by Alicia Young

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