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VoIP Solutions Help Sentera Reach Global Expansion Goals

April 25, 2017

As you may already know, there are plenty of benefits when it comes to switching from classic telephony to VoIP. Cost savings is usually a pretty big deciding factor for most companies, along with added feature sets and better flexibility. Not to mention the fact that VoIP undoubtedly empowers the mobile workforce, which is a growing trend in today’s on-the-go world. One often overlooked benefit of VoIP technology, though, is its ability to help a company grow.

Globalization is changing the world in more than one way, and with those changes comes the expansion of companies. Businesses like The Sentera Group, for instance, are looking to expand their reach around the world. Sentera, a HVAC Controls Provider, was founded in 1997 and serves the residential housing market worldwide. With sales offices in Belgium, Lithuania, Ukraine and Bulgaria, the company has been having trouble keeping all of its offices connected. And, since it wants to expand even further, it decided to finally invest in VoIP.

That’s where 3CX came in to save the day. Sentera has a growing presence in the global market, and an increasing number of partners and distributors. It needed a flexible PBX solution that would support company expansion, and felt that 3CX, a developer of the next-generation software-based Unified Communications systems, was the best choice for the job.

Since choosing 3CX’s PBX, which offered a more intuitive and cost effective solution with added flexibility and integrated UC features, Sentera has benefited from enterprise level communications at a fraction of the cost. With one decision, the company effectively reduced telco costs and saved time and money that would have otherwise been spent on IT administration.

For a company looking to expand, these VoIP features are the keys to success. The company’s Network Telecommunications Manager, Joe Raskin, commented, “With 3CX, the organization’s communications just flow. User groups, departments, wherever needed, employees are always reachable via the same system.” That flexibility, flow and ease-of-use is common for VoIP solutions, and will hopefully help Sentera in its expansion goals.

Edited by Maurice Nagle

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