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BroadSoft Team-One Trials Attract More Than 100 Global Channel Partners

April 25, 2017

Team collaboration has always been appreciated by organizations across all industry sectors, but in the analog world the process was time-consuming, inefficient, costly and labor intensive, to name just a few of its drawbacks. However, digital technology has changed all that by making team members of any organization available virtually anywhere and anytime. There are a number of standalone technologies that are making this possible, but it is the integration of the solutions under unified communications that is allowing businesses to access the resources they need in order to more effectively collaborate with each other, their partners, vendors and customers. As the collaboration market continues to grow, BroadSoft is making its Team-One collaboration and personal productivity app available for trials to more than 100 channel partners around the world and the millions of business customers they service.


As part of this trial, BroadSoft is offering more than 100 channel partners the opportunity to provide an alternative to the stand-alone enterprise messaging apps that cause information overload and hinder productivity. Channel partners will come from different parts of the world, with 42 channel partners in North America, 50 in EMEA and 12 in the APAC and CALA markets.

In choosing Team-One, BroadSoft is providing a team collaboration and personal productivity app that integrates unified communications and contact center applications and leverages contextual intelligence delivered in the cloud. It can be scaled to address any market segment with three applications that are enterprise-ready using the BroadSoft Hub across the entire platform so users can access the data and applications they need in one place with UC-One, Team-One and CC-One.

“As BroadSoft has introduced Team-One to channel partners and businesses, it has become clear that the modern workforce wants a single unified communications workspace that integrates everything workers need at their fingertips. Our value proposition is resonating because we are enhancing productivity by bringing people, conversations and content together in one place to achieve more,” said Taher Behbehani, chief digital and marketing officer, BroadSoft.

According to BroadSoft, Team-One has achieved a fast rate of adoption since it was launched several months ago. The company attributes this success to the wide range of capabilities of the platform, which includes an integrated and affordable solution that allows service providers to introduce new products to market faster and make it that much easier for channel partners to increase their revenue.

Some of these capabilities include built-in Contextual Intelligence (CI) and bots, telephony and UC integration, task and project management and personal productivity. With these solutions in place, BroadSoft believes it can address the problem of today’s siloed and often expensive business applications that are causing collaboration tool overload, which was one of the primary reasons for the launch of Team-One. 




Edited by Alicia Young

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