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Htek Concludes Recent VoIP Interoperability Testing

April 17, 2017

Interoperability is a great word. It implies extensive testing, a lot of hard work, and a whole new value for the user base that actually puts these systems to work. While interoperability isn't always easy to achieve, Htek recently concluded some effort on this front to find that its voice over Internet protocol (VoIP) phone systems were nicely interoperable with some of 3CX's best systems.

The interoperability testing brought in Htek's VoIP phone, the UC903, as well as its Gigabit Color IP phone the UC923. The devices in question were tested on 3CX's v15 release, reports note, and the tests were completed satisfactorily.  As a result of the interoperability testing, all Htek IP phones will now work with the 3CX Phone System v15, to the point where compatibility issues are virtually impossible to crop up when using Htek systems.

Both Htek and 3CX have been working together to create this new VoIP solution for some time now, reports note. Now, users get access to a platform that allows users to control an IP phone from a desktop PC application, which allows for some impressive productivity gains, particularly over a large office.

Htek's vice president of sales and marketing, Stephen Corrigan, commented, “3CX is an award winning company and global leader in software based IP PBX systems, and this announcement is evidence of our commitment of our support to 3CX channel and broader market, we are proud of our relationship with 3CX.”

Interoperability testing is one of the best things a company can do, particularly when what's being tested are consumer-facing devices. A system that has been tested to work well with a variety of connectivity measures, or even just complementary devices, provides a large dollop of peace of mind for its users, and with good reason. No one wants to get a new device in—for a larger company, it could be dozens or even hundreds of new devices—only to discover that the devices don't work with the systems already in place. It may be time to upgrade, sure, but no one wants to take on one major bill only to be hit by a second one for system upgrades. Interoperability testing helps ensure that what's already in place will work with what's brought in.

Most can appreciate the value of such a proposition, and interoperability testing helps deliver that value. For VoIP devices, it's no different, and most want to be able to know that the new material will work well with the old. Htek and 3CX have just made their respective systems that much more valuable for added peace of mind. 

Edited by Alicia Young

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